Privacy Policy

Privacy Policy for Radiant by Julie
Effective Date: 11th June 2025

At Radiant by Julie (https://www.radiantbyjulie.co.uk), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website or contact us.

1. Who We Are

Radiant by Julie is a beauty and aesthetics service based in the UK. For any questions about this policy or your personal data, you can contact us at:

📧 Email: julie@radiantbyjulie.co.uk
🌐 Website: https://www.radiantbyjulie.co.uk

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, etc.

  • Booking Details: Information related to your appointments and preferences.

  • Payment Information: (if applicable) such as billing address (note: payment data is processed by third-party providers and not stored by us).

  • Website Usage Data: IP address, browser type, and interactions with our website (via cookies and analytics).

3. How We Use Your Data

We use your personal data to:

  • Respond to your inquiries and provide customer service

  • Manage bookings and appointments

  • Send confirmations, reminders, and promotional emails (only with your consent)

  • Improve our website and services

4. Legal Basis for Processing

We rely on the following legal grounds to process your personal data:

  • Consent – when you opt-in to receive updates or newsletters.

  • Contract – when processing is necessary to fulfil a service you request.

  • Legal obligation – where we’re legally required to retain certain data.

  • Legitimate interests – to manage and grow our business responsibly.

5. Data Sharing

We do not sell your personal data. We may share your data with:

  • Trusted service providers (e.g. website hosting, booking platforms, payment processors)

  • Regulatory bodies or law enforcement if required by law

All third parties are contractually obligated to protect your data and only use it for specified purposes.

6. Cookies & Analytics

Our website uses cookies to enhance your browsing experience and collect anonymous analytics. You can manage or disable cookies in your browser settings.

7. How We Store Your Data

We store your personal data securely and only for as long as necessary:

  • Contact and booking data: kept for up to 6 years for accounting and legal compliance

  • Marketing data: kept until you unsubscribe or withdraw consent

8. Your Rights

Under the UK GDPR, you have rights including:

  • Access to the personal data we hold about you

  • Correction of inaccurate data

  • Erasure of your data (right to be forgotten)

  • Restriction or objection to certain processing

  • Data portability

To exercise any of these rights, email us at julie@radiantbyjulie.co.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

Thank you for trusting Radiant by Julie.
If you have any questions about this Privacy Policy, don’t hesitate to get in touch.

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